Frequently Asked Questions

CARE INSTRUCTIONS


BAGS AND COUNTRY CANVAS CUSHIONS All tote bags, and country canvas cushions are washable, I have washed at home on a delicate 30 degree wash MUGS Dishwasher safe, standard settings ALL ARTWORK Should be hung away from direct light and in a dry environment. Your Certificate of Authenticity should be kept in a safe place, as this CANNOT be reproduced for you. PASTEL PAINTINGS I always recommend a Professional Framer, please DO NOT TOUCH the surface of a pastel painting / drawing, they are very delicate and will smudge if touched. Please store flat, and in original packaging until you take the painting / drawing to your framer. We have no responsibility for paintings and drawings spilt in this manner. COLOURED PENCIL DRAWINGS Coloured pencil drawings are a little more forgiving than pastel, but please refrain from touching the surface, as some smudging may occur. PRINTS All Prints are printed on superb quality archival, acid free paper, and printed with fine art quality ink.




COMMISSION QUESTIONS


I have covered this in more detail on the Pet Portraits Page, please visit that page for further details.




DELIVERY


I am shipping from the UK, either direct from my studio, or my printing partner. Overseas postage may take some time, depending on your Country, especially during Holiday times. In most cases, items are shipped via Royal Mail, for larger parcels a courier may be used.




DRAWING AND PAINTING MATERIALS


Commissions are always created using superior quality paper and board. Coloured Pencils, Watercolour, Pastel and Acrylic are all lightfast, artist grade.





© 2020 Joanne Rowland Art

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